Privacy Policy
1. Introduction
Fans Pass Company (“Fans Pass”, “we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website fanspass.sa and related services.
By using Fans Pass, you consent to the practices described in this Privacy Policy.
2. Data We Collect
We may collect the following types of data:
• Personal details: name, phone number, email address.
• Account details: login credentials, order history.
• Payment details: credit/debit card information, billing address (processed securely through third-party payment providers).
• Technical data: IP address, device type, browser type, cookies, and usage data.
3. How We Use Your Data
We use your personal data to:
• Process ticket purchases and sales.
• Verify identity and prevent fraud.
• Communicate with you regarding your orders.
• Improve our website and services.
• Comply with legal and regulatory obligations.
4. Sharing Your Data
We may share your data with:
• Payment processors and banks for transaction purposes.
• Event organizers, ticketing partners, and Sellers to fulfill orders.
• Logistics/delivery providers if physical delivery is required.
• Government authorities when required by law.
We do not sell or rent your personal data to third parties.
5. Data Security
We implement technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, or alteration.
6. Data Retention
We retain your data only as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce our agreements.
7. Your Rights
Under Saudi law (PDPL) and applicable regulations, you have the right to:
• Access your personal data.
• Request correction or updating of your data.
• Request deletion of your data where applicable.
• Withdraw consent (where processing is based on consent).
Requests may be sent to our support team at: [email protected].
8. Cookies
Fans Pass uses cookies to improve website functionality, analyze traffic, and personalize your experience. You can control cookies through your browser settings.
9. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be published on our website, and your continued use of the site after updates constitutes your acceptance
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: [email protected]
📍 Address: Hittin, Riyadh, Saudi Arabia